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North American Video Begins Service & Maintenance For The Great Atlantic & Pacific Tea Company
NAV to Provide Service for Over 300 Locations Across 7 States
Brick, NJ (September 8, 2011) – North American Video today announced they have begun servicing and maintenance of the video surveillance systems in all retail outlets across The Great Atlantic and Pacific Tea Company. A total of over 330 stores across seven states fall under their family of supermarkets and include A&P, The Food Emporium, Pathmark, SuperFresh, Best Cellars, Waldbaum’s and Food Basics retail banners.
“NAV’s commitment to high quality service, prompt response times and understanding of the how the technology deployed impacts The Great Atlantic and Pacific Tea Company’s business objectives enabled us to earn this business” said Jason Oakley, CEO, North American Video. “In a retail environment, the surveillance system is critical for loss prevention and liability management. Our account management team worked with A&P leadership to allocate the right number of resources and develop a specific set of procedures to meet A&P’s operational needs.”
“Industry-wide, loss prevention executives struggle to find a video and security technology service provider with reasonable rates and qualified technicians make decisions with the customer's best interest in mind,” said Jim D'Arcy, Director of Asset Protection, The Great Atlantic and Pacific Tea Company. “NAV has become a true partner with A&P. Their service group consistently communicates with our team and they always act with a sense of urgency. The sales division is honest and always offers multiple solutions to complex issues. We're looking forward to doing business with NAV well into the future."
NAV continues to grow its service portfolio annually with the steady addition of new business. In the case of The Great Atlantic and Pacific Tea Company, NAV has appointed an Account Manager to be a single point of contact, allocated a team of dedicated service technicians and will carry inventory of critical components to ensure timely response and resolution of all issues.
For more information, visit http://www.navcctv.com.
About NAV
NAV has built a reputation for excellence by delivering world class integrated security solutions to industry leaders in markets including gaming, education, corporate campuses, transportation, critical infrastructure, government, healthcare, financial and retail. With multiple offices located across the US and abroad, NAV offers their customers the resources of a large organization alongside the agility and responsiveness of a small business. From system design through equipment installation and training, NAV provides the highest levels of performance, integration, customer service and support.