Doktor Jons Guide to the "Use and Application of CCTV"
The "News and Views" Section - Manufacturers Press Release

- Press Release - 1st June 2009

REMGUARD’S REMOTELY MONITORED CCTV REDUCES THEFT
BY 80% AT BUILDERS MERCHANT’S SITE IN WEST YORKSHIRE

RemGuard Visual Management - part of AD Group - reports that its remotely monitored, detector activated, CCTV service which provides vital out-of-hours protection for the Ossett, West Yorkshire, branch of James Burrell Limited - the North's leading independent builders merchant - has reduced theft at the site by an impressive 80 per cent since going live.

This sort of success is fuelling a growing demand for event-driven CCTV amongst UK builders merchants, whose large, often secluded, sites with valuable stock readily visible in external yard areas make them particularly attractive targets for criminal gangs and opportunists alike.

Richard Day from James Burrell Limited who manages the Ossett site, takes-up the story: "The reality is that builders merchants carry an extensive and valuable range of products stored on large premises open to everyone. Traditionally builders merchants have been a prime target for thieves because of the volume of materials, however, as a result of more up-to-date systems and stock management procedures, criminals have now focused their efforts, away from daylight hours, to the nighttime and weekends when merchants are closed."

Addressing the Problem

When the Ossett branch of James Burrell was set-up in 2007 they had real issues, in the first six months, with criminal incidents such as theft, primarily occurring at night or on Sunday mornings.

Commented Richard Day: "The site we took over at Ossett is on an industrial estate, which is pretty typical of today's builders merchants. This means that after working hours the whole area effectively becomes a ghost town so no one is around to deter criminal activity"

As a result of growing security concerns it was decided to opt for remotely monitored, detector-activated CCTV solution from RemGuard Visual Management to protect the Ossett branch. The solution consists of cameras and detectors placed strategically around the site linked by specialised RemVu Aquila transmission equipment to RemGuard's BS8418 compliant RVRC (Remote Video Response Centre). Here RemGuard's operators can visually confirm what is happening, call-up on-screen plans of James Burrell's Ossett site - and even issue verbal warnings (via on-site speakers) to intruders. RemGuard's experience across the sites it monitors suggests that this step alone is a sufficient deterrent in over 90 per cent of incidents - stopping crime before it actually happens. If necessary the RVRC operators can also alert the police who, as the incident is confirmed visually, should provide a priority response.

Bottom Line Benefits

Said Richard: "From our perspective, we have achieved a favourable return on investment by going down the remotely monitored, detector-activated, CCTV route. The most obvious benefit is that there have been no successful criminal attacks out of hours since the CCTV was installed, whereas in the previous six months we had considerable losses due to theft. To put this into perspective our total losses from theft have dropped by 80%.

"Another advantage with the RemGuard service is that when the detectors are set-off the RVRC operators are able to use the CCTV images to ascertain the seriousness of any incident and decide who needs to be informed, whether it is me, one of my colleagues or the police, rather than issuing a blanket alert to everyone. It has also allowed the whole of our vast yard to be covered effectively, rather than simply the small office area. 

“The flexibility of the system means that I can access the same images as the RVRC in our office during business hours and at other times using viewing software at home. For added security all members of staff also have designated passwords which they need to provide to gain entry."

Following on from the positive experience at Ossett, James Burrell decided to roll out RemGuard's solution to a second location, Bishop Auckland, in January this year.

Commented Alan Collinge, Operations Director at RemGuard: "It is satisfying to see the dramatic change which our service has made to the security of James Burrell's Ossett branch, especially the 80% reduction in theft. Time and again, remotely monitored, detector activated, CCTV has demonstrated that it is ideally suited to large scale sites where more conventional solutions are simply not cost effective or able to stop criminal attacks before real damage is done." 

For more information on RemGuard and its remotely monitored, detector activated, CCTV service please contact Kevin Crosby on 0800 REMGUARD (736 482), email remenquiry[at]remguard.co.uk or log on to http://www.remguard.com

About RemGuard
RemGuard Visual Management ­ part of AD Group - has been at the forefront of remotely monitored CCTV in the UK for more than a decade now, continually improving and refining the service it offers. The RemGuard ‘intelligent’ event-driven solution, with cameras and detectors carefully positioned around a site, linked to its Remote Video Response Centre, is increasingly finding favour with occupiers of commercial, public sector and domestic sites, all anxious to protect their property from harmful attack. RemGuard’s commitment to quality is reflected in its active role in the creation of effective industry standards. It is a leading member of bodies such as the BSIA (British Security Industry Association), and played a pivotal role in the development of BS 8418, the code of practice for detector activated CCTV. More information on RemGuard is available at http://www.remguard.com

About AD Group
AD Group with its headquarters in Warrington, England, was established in 1997, its primary objective being to create and bring to market leading edge CCTV solutions. The pioneering nature of the Group’s products, with the emphasis very much on R&D, has undoubtedly been a critical element in AD’s success to date.
The principal shareholder of AD is Mike Newton who founded UK CCTV giant Dedicated Micros in 1982 which ranks No1 globally for multi channel digital video recorders. In 2001 Dedicated Micros became an integral part of AD Group. Since that time all AD companies have been able to take advantage of a shared technology base, offering the potential for flexible CCTV solutions on the ground, in the air and on the move. Members of AD Group include: AD Aerospace, AD Aviation, AD Network Video, ChipWrights, Dennard, Dedicated Micros, D-Tec, ISD, RemGuard, TSS and TES.  More information on AD Group is available at http://www.ad-group.co.uk

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